Returns + Exchanges

 

Australia Return Shipping Process

To return your order, please include the original invoice, along with the item you wish to return. Please note that we do not pay postage charges for returns. We are not responsible for lost return packages.

Please address all returns to:
33 Vincent St
Oak Park
VIC 3046

International Returns

We accept unworn merchandise with tags attached within 30 days of the ship date for a full refund or credit for all qualifying orders. All international orders need a Return Authorization (RA) number. To obtain a RA number, email aralyrajewellery@gmail.com with your name, order number, and items you’ll be returning.

Please note that we do not offer free shipping for international returns. Customers are responsible for return shipping, duties, taxes and fees.

 

Exchanges within Australia

We can offer exchanges for the same product

Exchanges International

We do not process exchanges for international orders.